Customer Payment Terms
For customers paying a business through a BizInnaBox-powered payment page.
- Effective date
- August 3, 2026
- Last updated
- August 3, 2026
- Version
- v1
Draft document. This is a starter document that has not been published yet. It is not legal advice and should be reviewed by a qualified attorney before public launch.
Who you are paying
When you pay through a BizInnaBox payment page, your payment is made to the business named on the invoice or payment page — not to BizInnaBox.
BizInnaBox provides the technology that supports the payment experience. Online card payments are processed by Stripe.
The business controls its own terms
The business you are paying decides, and is responsible for:
- The invoice, products and services listed.
- Deposit requirements and payment plan schedules.
- Its own cancellation and refund policy.
- Taxes applied to the invoice.
- Delivery of the work or service you are paying for.
Questions about your invoice or service
Please contact the business directly with questions about the work, the amount charged, scheduling or your receipt. Their contact details appear on the invoice and on their public page.
Deposits, partial payments and installments
- A partial payment reduces your balance; it does not cancel the remaining amount owed.
- Deposits may be subject to the business's stated terms, including whether they are refundable.
- Installments should be paid according to the schedule shown on the invoice.
- Payments recorded as offline (cash, cheque or bank transfer) are entered by the business.
Refunds and processing times
Refunds are issued by the business from its own connected payment account. Once issued, the time for funds to appear depends on your bank or card issuer and can take several business days.
Disputes and chargebacks
If you raise a dispute or chargeback with your card issuer, the payment may be reversed and held while the issuer reviews it, and the business will be notified. Disputes are decided by the card networks under their rules.
BizInnaBox is not the merchant, does not decide disputes between you and the business, and does not hold your card details — those are handled by Stripe.
Payment security
Card details are entered directly with Stripe over an encrypted connection. BizInnaBox receives the payment status, amount and receipt information needed to update the invoice.
Contact
- Operator: IntelliTech LLC (doing business as BizInnaBox)
- Mailing address: 1012 cherie ln Slidell, Louisiana 70460
- Support email: support@bizinnabox.net
- Legal and privacy email: privacy@bizinnabox.net
- Website: https://bizinnabox.net
- Location: Louisiana, United States